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ITI Employability Skills Questions and Answers PDF
1. Personification of strength and violence are considered as — gender.
A. Masculine
B. Feminine
C. Common
D. Neutral
ANSWER: A
2. When you shall plan to arrive for the interview.
A. 30 minutes before
B. 1 hour before
C. On the time
D. 2 hours before
ANSWER: A
3. Which of these is the third step in the listening process?
A. Stop talking
B. Interpreting
C. Responding
D. Receiving
ANSWER: B
4. Hearing means perceiving with ears
A. Yes
B. No
C. Not sure
D. None of these
ANSWER: A
5. Which of these is not a type of listening?
A. Appreciative listening
B. Superficial listening
C. Focused listening
D. Musical Listening
ANSWER: D
6. Which of these is based on effective listening?
A. Note-taking
B. Notice writing
C. Letter writing
D. Predicting
ANSWER: A
7. Which of these is not a type of text for reading?
A. Reference material
B. Chats
C. Scientific text
D. Technical text
ANSWER: B
8. Which of these is not a deterrent to the listening process?
A. Lack of interest
B. Ego
C. Confidence
D. Fear
ANSWER: C
9. Which of the following statements regarding internal forces of motivation is true”
A. They are more important to understand than external forces of motivation.
B. They are less important to understand than external forces of motivation.
C. They are as important as external forces of motivation.
D. They are seldom recognized by managers
ANSWER: C
10. Which of the following is not a pull force of motivation
A. availability of training
B. performance level goals
C. rewards and compensation
D. pressure for high levels of output
ANSWER: B
11. Which of the following is not an internal motivational force
A. Goals
B. Needs
C. Attitude
D. feedback
ANSWER: D
12. Which of these is an off-the-job training method?
A. Television
B. Job rotation
C. Orientation training
D. Coaching
ANSWER: A
13. Which of the following is a learning principle?
A. Recognition of individual differences
B. Schedules of learning
C. Transfer of learning
D. All of the options
ANSWER: D
14. Which of the following act deals with employee selection?
A. Child labor act
B. The apprentices act
C. Mines act
D. All of the above
ANSWER: D
15. What is the main objective of the interview process?
A. Hire the right candidates
B. Meet the high labor turnover
C. To reduce the costs of recruiting
D. None of the above
ANSWER: A
16. Which of these is an example of a formal channel of communication?
A. Reports
B. Text messaging
C. Indirect communication
D. All of the above
ANSWER: A
17. In how many directions does communication flow in an organizational setup?
A. 1
B. 3
C. 7
D. 5
ANSWER: D
18. Communication flows from superiors to subordinates in a downward flow of communication.
A. Yes
B. No
C. Not sure
D. None of these
ANSWER: A
19. In which year did the term HRM emerge?
A. 1970
B. 1990
C. 1980
D. 1999
ANSWER: A
20. Managers who plan, organize, lead and control are called decision-makers.
A. Yes
B. No
C. Not sure
D. None of these
ANSWER: A
21. Which of the following is an assumption of rational decision-making?
A. Preferences are clear
B. Final choice will maximize payoff
C. The problem is clear and unambiguous
D. All of the these
ANSWER: D
22. Making decisions on the basis of experience, feelings & judgment is called —.
A. Decision changing
B. Structured problems
C. Intuitive decision making
D. None of the options
ANSWER: C
23. What is a CEO?
A. Chief Executive Officer
B. Chief Engineering Officer
C. Chairman Executive Officer
D. Chairman Engineering Officer
ANSWER: A
24. Which software provides key performance indicators to help managers monitor the efficiency of projects and employees?
A. Management Information System
B. Business Performance Management
C. Enterprise Application Software
D. Online Analytical Processing
ANSWER: B
25. What is the only concern of stockholders?
A. Financial return
B. Make profits
C. Encourage social responsibility
D. None of the options
ANSWER: A
26. What is lateral communication?
A. Communication flows from superiors to subordinates
B. Communication flows between manager and work – groups
C. Communication flows between peers
D. None of the above
ANSWER: C
27. When communication flows between managers and outside groups like suppliers, creditors, banks, etc. is called —
A. Grapevine communication
B. External communication
C. Horizontal communication
D. Upward communication
ANSWER: B
28. — is a tool for auditing communication policies, networks, and activities.
A. Communication audits
B. Informal communication
C. Formal communication
D. Verbal communication
ANSWER: A
29. Informal communication is also called as grapevine
A. Yes
B. No
C. Not sure
D. None of these
ANSWER: A
30. Selection is now ____ and is handled by HR.
A. Unplanned
B. Outsourced
C. Centralized
D. Commercialized
ANSWER: C
31. A test that seeks to predict through handwriting is ____
A. Polygraph
B. Graphology
C. Grammatology
D. Palmistry
ANSWER: B
32. In — the interviewer uses pre-set standardized questions for all applicants.
A. Unstructured interview
B. Structured interview
C. Behavioral interview
D. Mixed interview
ANSWER: B
33. — occurs when an interviewer judges an applicant’s entire potential on the applicant dresses or talks.
A. Stress producing
B. Halo-effect
C. Unstructured
D. Selection
ANSWER: B
34. Which of the selection steps is the most critical?
A. Physical examination
B. Selection decision
C. Reference and background checks
D. Employment interviews
ANSWER: B
35. Which country uses the graphology test to select candidates?
A. U.S.
B. India
C. Germany
D. China
ANSWER: A
36. — is a performance measure of both efficiency and effectiveness.
A. Organisational behavior
B. Organisational citizenship
C. Employee productivity
D. Employee Retention
ANSWER: C
37. The voluntary and involuntary permanent withdrawal from an organisation is called _
A. Turnover
B. Behaviour
C. Misbehavior
D. Selection
ANSWER: A
38. Discretionary behavior that is not part of an employee’s formal job requirements
A. Appreciative Behaviour
B. Organisational behavior
C. Workplace misbehavior
D. Organisational citizenship
ANSWER: C
39. Employee’s general belief that their organization values their contribution and cares about their well-being is called __________.
A. Behaviour
B. Workplace misbehavior
C. Organisational behavior
D. Perceived organizational support
ANSWER: D
40. Which is the most popular approach to classifying personality traits?
A. MBTI
B. Style of making decisions
C. Social interaction
D. Cultural Interaction
ANSWER: A
41. Which of these is one of the five personality traits in the Big-Five Model?
A. Emotional stability
B. Openness to experience
C. Extraversion
D. All of the options
ANSWER: D
42. The ability to notice and to manage emotional cues and information is called ____
A. Perception
B. Thought Process
C. Emotional Intelligence
D. Personalization
ANSWER: C
43. If selected, how long will you work with us?
A. One year
B. Lifetime
C. As long as we both are happy
D. None of these
ANSWER: C
44. Will you work in night shift?
A. No I won’t work in the night shift at all
B. Yes I will work only in night shift
C. I am comfortable with the rotational night shift
D. None of these
ANSWER: C
45. How much salary do you expect?
A. I want Rs 15000
B. I am fresher, I don’t want a salary
C. As per industry standards
D. All of the above
ANSWER: C
46. Why shall we hire you?
A. I want more money
B. I want to learn new things
C. I want to pass my time
D. I am fresher I don’t know
ANSWER: B
47. Run the verb in Future Perfect Continuous Tense. Radha (do) homework.
A. Radha will have been doing homework
B. Radha will be doing homework
C. Radha will do homework
D. Radha will have done the homework
ANSWER: A
48. Change the voice. My bicycle has been sold.
A. I had sold my bicycle.
B. I have sold my bicycle.
C. They sold my bicycle.
D. My bicycle will sell.
ANSWER: B
49. The seniors — for their rude behavior with juniors.
A. Apologetic
B. Apologizing
C. apologized
D. apologetic
ANSWER: C
50. Use correct form: The woman to who I will sell my house was a criminal.
A. to whom I sealed
B. to whom I sell
C. to whom I sold
D. No correction required
ANSWER: C
Author | – |
Language | English |
No. of Pages | 57 |
PDF Size | 0.3 MB |
Category | Education |
Source/Credits | bharatskills.gov.in |
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